about hamaya internet-over service

You can buy our items via internet–over service.
If you wish an international shipping, please go to “International shipping”

⇒Go to Japan site

Please order after read and agree with our payment method, return and refund policy.

After ordering, if you don’t receive our reply, please contact us

非常抱歉,本店不能用中文给您答复。故请用英文询问。
您的订货,询问的地方都请使用英文。拜托了!



Delivery in Japan

application form

  1. your name
  2. your address of the destination
  3. your phone number
  4. product number, color, amount
  5. paying method (credit card payment or bank transfer)
  6. delivery time your like(Japan only)

フォーム

paying method

paying method
Gunma Bank Co, ltd.
Bank transfer Account information
Gunma Bank Co, Ltd. Nakanojo branch
Saving 105743
HAMAYA *All bank charges must be paid by the customer.
Japan Post Bank
HAMAYA
account number
00550-4-31421
account number method using internet
00550-31421
credit card payment
PayPal


Spuare


We accept Visa, MasterCard, JCB and AMEX.

  1. Please tell us your card company. Visa, MasterCard, etc…).
  2. After we accept your order, we went you an email.
  3. In case you use JCB or the credit card issued by foreign companies, you need to pay with paypal.
  4. We ship the items after we confirm the all steps are finished.
cash on delivery
(yamato transport corp)
※Japan only
The charges of COD must be paid by the customer.
You can choose the payment method from cash, credit card or debit card.
In case your card is invalid with any reason, you need to pay with cash.
※Japan only

about shipping method (in Japan)

We ship the items with Yamato transport or sagawa transport.
if you have no prefer about transportation company, we ship with yamato.
no delivery fee only in japan, if the total product fee is over 10,800 yen, including the consumption tax.

notes
The shipping fee depends on the size of packing box.
the shipping fee for the giveaways must be paid by the customers, even if the total product fee is over 10,800yen.

Hokkaido
¥1,320(tax included)~
Aomori・Akita・Iwate
¥990(tax included)~
Minamitouhoku・Kantou
Shinetsu・Chuubu・Hokuriku
¥660(tax included)~
Kansai
¥990(tax included)~
Chuugoku
¥1,100(tax included)~
Sikoku
¥1,100(tax included)~
Kyuushuu
¥1,320(tax included)~
Okinawa
¥1,320(tax included)~

※Japan only

 ◆delivery time

Please select time below.

In the forenoon 2PM~4PM 4PM~6PM 6PM~8PM 7PM~9PM

※Japan only

He charge depends on the purchases, when you select collect mail. Please see price sheet.

below 10000 yen ¥330
over 10000 yen - below 30000 yen ¥440
over 30000 yen - below 100000 yen ¥660
over 100000 yen ¥1,100

※Japan only



Our guarantee for internet-over service.

If you receive faulty items, please let us know.
if we receive notice of such defects during the warranty period, for optical frames; 1 year,
for cases and accessories; maximum 6 months, we will repair or replace products which prove to be defective.
In detail, please ask us. The delivery fee may be paid by us. Please send the faulty items C.O.D.
※Japan only


The appointmented date of delivery

If we have stocks, we ship the items in two days.
If we don’t have stocks or the product to be processed, we will ship the items after they are arrived.

We’ll announce you the estimated delivery date.

Our guarantee for internet-over service.

If you receive faulty items, please let us know.
if we receive notice of such defects during the warranty period, for optical frames; 1 year,
for cases and accessories; maximum 6 months, we will repair or replace products which prove to be defective.

If you use international shipping, the shipping fee must be charged by the customer.
If you use international shipping, the shipping fee and the insurance must be charged by the customer.

About return, exchange and refund.

You can return the items except for lenses and ordermade items, within 8 days after the items arrived. Unused items only.

We refund via PayPal.
Shipping fee and ant charge must be paid by the customers.
The amount which is equal to shipping fee and any charge will be subtract from the refund amount.

We refund via bank transaction.
The bank charges incurred for refund, return shipping cost and shipping fee for the new items  must be paid by the customers.

Refund amount= items fee-shipping fee for the new items-the bank charge incurred for refund.


Our privacy policy

We are handling the personal information not to leak to a third party,
excluding the case public institutions give the direction.

Act on Specified Commercial Transactions

selling agency
HAMAYA  Inc
1756-2, Nakanojo, Nakanojo, Agatsuma, Gunma 377-0424, JAPAN.
Tel: 0279-75-0808
Fax:0279-75-2191
Mail: info@hamaya-shop.jp
person incharge of web site
Kotaro Kemmochi
the charge which you must pay
except for item fee
The delivery fee, the charge of C.O.D, the transfer fee.
the deadline of payment
(Ⅰ)Bank transfer and credit card
Before we finish the preparation for shipment.
We send the items within 2days after we recognize your payment.

(Ⅱ)Credit card payment
We accept the card company below.
Please let us knowthe type of credit card.
We will guide you through thePayPalorsquare, depending on the type of your card.

PayPal invoice
VISA/JCB/Master Card/American Express

Square invoice
VISA/JCB/Master Card/American Express

(Ⅲ)Cash on delivery(yamato transport corp)
When you receive the items.
We accept the card company below.
VISA/MASTER CARD/JCB/AMERICAN EXPRESS/DC/DINERS/Debit
UC/AEON/MUFG CARD/UFJ CARD/NICOS/TOKYU CARD TOP
※Japan only
how can I order?
You can order by e-mail.
the date of delivery.
If we have stocks, we ship the items in 2 days
If we don’t have stocks, or the items need to be customized,
We’ll announce you the estimated delivery date.
the payment method
Bank transfer.
credit card payment.
cash on delivery.※Japan only
about return and replace
When you receive the defective items, please send the items within 8 days after you receive them.
The delivery fee may be paid by us. Please send the faulty items C.O.D.
※Japan only
when you want to return or replace the items due to your personal preference, please send the items within 8 days after you receive them. The charge must be paid by the customers.
You cannot  return or replace the items which are lenses, ordermade items or use goods.
You must apply for return or replace in 8 days by e-mail.
The shipping fee is charged to us, in case the items is defective, is charged to the customers, in case the reason is the customers’ personal preference.
The way of refund
We refund via bank transaction or PayPal.
The bank ( or PayPal ) charges incurred for refund, return shipping cost and shipping fee for replace must be paid by the customers.
Refund amount= items fee-shipping fee for the new items-the bank charge incurred for refund.

 

hamaya stor infomation

1756-2, Nakanojo, Nakanojo, Agatsuma,
Gunma 377-0424, JAPAN

Open   Ten am to seven thirty pm

closed Irregular holidays

E-mail info@hamaya-shop.jp




レクス

230-1, Ootsu, Naganohara, Agatsuma,
Gunma 377-1308, JAPAN

Open   Ten am to seven pm
closed Irregular holidays